Contact Us

Welcome to Riouencuose. Our mission is to pair premium daily drinkware with a frictionless, customer-focused online shopping journey.

Whether you need assistance selecting sleek desk tumblers from our Minimal Workspace collection, exploring durable insulated bottles in our Travel and Outdoor line, or choosing handcrafted ceramic mugs from our Artisan Home series, our dedicated service specialists are here to offer personalized recommendations.

Should you have questions regarding shipment tracking, cup care and maintenance guidelines, or B2B corporate procurement inquiries, please feel free to reach out to us using any of the contact methods below.

Reach Our Client Support

Email Communication

  • Customer Care Email: support@riouencuose.com
  • Response Time: Our support staff evaluates every message thoroughly to deliver accurate, helpful assistance. Standard response times are within 24 to 48 business hours. For expedited service, please include your Order Reference Number in the subject line.

Phone & Messaging Support

  • Contact Line: +1 (938) 201-0761
  • Service Hours: Monday through Friday | 9:00 AM – 6:00 PM (EST)
  • Notice: Standard messaging fees from your mobile service provider may apply when submitting inquiries via SMS.

Corporate Profile & Governance

Riouencuose is built upon principles of functional craftsmanship, modern aesthetics, and client-first integrity in the lifestyle drinkware market. Global commercial operations, supply chain logistics, and regulatory compliance are directly managed by our corporate office:

  • Store Name: Riouencuose
  • Legal Operating Entity: LeSIK HongKong Limited
  • Registered Business Address: Room 409, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong

We sincerely appreciate your trust in Riouencuose, and we look forward to elevating your daily hydration experience with our thoughtful drinkware collections.

Get in touch