Terms of Use

Welcome to Riouencuose. This website and its digital extensions (collectively, the "Site") are operated and maintained by LeSIK HongKong Limited. These Terms of Use establish the legal framework governing your browsing and interaction with our online store. Purchases of drinkware products across our Minimal Workspace, Travel and Outdoor, and Artisan Home collections are additionally governed by our separate Sales & Purchase Agreement.

By accessing, browsing, or utilizing this Site, you agree to comply with these commercial terms. Should you disagree with any portion of these provisions, please discontinue using our site immediately.

1. Account Integrity & Payment Information

When interacting with our platform, you confirm that all personal information, shipping addresses, and payment data submitted are complete, accurate, and current. You are entirely responsible for maintaining and updating your profile data to guarantee transaction accuracy.

2. Privacy Policy Alignment

Any personal details collected during your visits are processed, stored, and protected in full accordance with our store’s Privacy Policy. Browsing our portal, submitting forms, or communicating with client support reflects your full agreement with our data management protocols.

3. Intellectual Property & Prohibited Activities

All digital media published on Riouencuose—such as drinkware imagery, branding logos, site code, user interfaces, and product descriptions—remain the exclusive intellectual property of LeSIK HongKong Limited and its licensing partners, safeguarded by international copyright laws.

Visitors receive a limited, revocable, non-exclusive license strictly for personal, non-commercial store browsing. You are explicitly forbidden from:

  • Extracting, downloading, or commercializing site assets for competitive gain.
  • Employing framing, site mirroring, or creating derivative site layouts.
  • Transmitting harmful code, malware, or destructive scripts to our servers.
  • Utilizing automated web crawlers, scrapers, or bots to harvest product catalog or customer data.
  • Imposing excessive computational pressure on our web hosting infrastructure.

We retain full authority to restrict site access, block IP addresses, or terminate accounts immediately upon detecting any breach of these conditions.

4. User Submissions & Media Rights

If you post product reviews, photos, or comments, you guarantee that your submission is factual, original, and compliant with applicable laws. Misleading, offensive, or unauthorized content is strictly prohibited. Impersonating another individual or using false email credentials is forbidden.

By sharing content on our Site, you grant Riouencuose an irrevocable, global, royalty-free license to reproduce, adapt, feature, and distribute your submission across our promotional and operational networks without further approval or financial compensation.

5. External Web Resources

Our site may contain links leading to external third-party portals. Riouencuose neither operates nor monitors these external sites and disclaims all liability regarding their policies, content, or practices. Accessing third-party links is conducted entirely at your own risk.

6. Warranty Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, RIOUENCUOSE OPERATES THIS SITE ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR DRINKWARE PURPOSE AND MERCHANTABILITY. WE DO NOT GUARANTEE THAT PLATFORM ACCESS WILL BE UNINTERRUPTED, FULLY SECURE, OR FREE FROM ERRORS.

7. Limitation of Liability

YOU AGREE THAT PLATFORM USAGE IS AT YOUR INDIVIDUAL RISK. IN NO EVENT SHALL LESIK HONGKONG LIMITED, ITS OFFICERS, OR LOGISTICS PARTNERS BE LIABLE FOR CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES RESULTING FROM: (A) SITE UNAVAILABILITY; (B) PURCHASES OR USE OF OUR DRINKWARE PRODUCTS; (C) UNAUTHORIZED DATA BREACHES; OR (D) DIGITAL TRANSMISSION ERRORS. ANY LEGAL CLAIMS PERTAINING TO SITE USE MUST BE FILED WITHIN ONE (1) YEAR OF THE INCIDENT.

8. Indemnification

You agree to protect, indemnify, and hold harmless LeSIK HongKong Limited, its affiliates, and executive officers against any third-party claims, legal fees, or liabilities resulting from your violation of these Terms, illegal acts, or infringement of intellectual property rights.

9. Digital Communications

Interacting with our storefront or emailing our team constitutes consent to receive electronic communications. You agree that electronic notices, disclosures, and agreements satisfy any legal requirement for written documentation.

10. Intellectual Property Violations

Riouencuose respects third-party intellectual property rights. If you suspect that your copyrighted material appears on our site without authorization, please submit a written notice including:

  • Your physical or electronic signature.
  • Identification of the protected work and its precise location/URL on our site.
  • Your primary contact details (email address and phone line).
  • A statement affirming your good-faith belief that the material's use is unauthorized.

11. Events Beyond Reasonable Control (Force Majeure)

Riouencuose shall not be held responsible for fulfillment delays or service interruptions resulting from events beyond our reasonable control, including natural disasters, trade blockades, labor strikes, logistics disruptions, or government restrictions.

12. Transfer of Title & Risk

Ownership and risk of loss for all ordered drinkware products transfer to the customer upon physical handoff to our designated courier partners.

13. Applicable Law & Legal Venue

These Website Terms and any related operational agreements shall be governed by and interpreted in accordance with applicable commercial laws. Any legal claims or disputes arising out of platform usage shall be submitted exclusively to competent courts.

14. Severability & Assignment

If any provision of these Terms is deemed invalid or unenforceable by a court, that clause will be severed without affecting the validity of remaining provisions. Users may not transfer their obligations under these Terms without prior written consent, while Riouencuose retains full rights to assign this agreement.

15. Entirety of Agreement

These Terms of Use constitute the complete agreement between you and LeSIK HongKong Limited regarding platform access, superseding all prior communications or understandings.

16. Corporate Entity & Contact Details

For questions concerning these Terms of Use or general governance policies, please reach out to our administration team:

  • Store Name: Riouencuose
  • Legal Operating Entity: LeSIK HongKong Limited
  • Registered Business Address: Room 409, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
  • Client Support Email: support@riouencuose.com
  • Customer Phone Line: +1 (938) 201-0761